Refund and Returns Policy

•Returns are accepted only for damaged, defective, or incorrect products.

•Customers must contact us within 48 hours of delivery.

•Product opening video may be required for verification.

•Used or damaged products are not eligible for return.

•Refunds are not available for change of mind.

•Approved refunds may be issued as:

•store wallet credit

•replacement product

•original payment refund (in special cases)

1-Year Color Warranty

•Warranty applies only to manufacturing-related color fading.

•Avoid perfume, and chemicals directly on jewelry.

•Warranty does not cover improper usage.

Need help?

Contact us at support@theauralya.com

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